TimberTown Statement Regarding Covid-19

Austin:

To our Customers, Vendors, and Community:

We appreciate your patience as we work through this unprecedented situation.

While the Travis and Williamson County ‘Stay at Home’ Orders expired on May 1, 2020, as a safeguard to our associates, we have elected to continue the changes to Timbertown’s operations and will re-evaluate on June 19, 2020.

Continuing to remain in effect:

  1. TimberTown will be closed Saturdays until further notice. Our normal weekday hours of operation will continue.  Monday-Friday 7am to 5pm.
  2. Our Showroom, Contractors Desk and Warehouse is completely closed to all but essential TimberTown employees.
  3. Contractor will-call orders must be placed in advance, by phone or e-mail, and paid with Credit or Debit Cards only. We will call you when your order is ready and load it when you get here. Please remain in your vehicle and call to let us know you have arrived.
  4. Homeowners and retail customers need to call and schedule an appointment: We ask that customers please wear a mask in the store for our employees' safety - (512) 528-8112
  5. Deliveries will continue to be performed per normal operations.

We have taken extreme hygienic and social distancing measures to prevent any unnecessary contact and will continue to abide by our existing procedures. We appreciate your assistance in following our continued safeguards and protocols.

We will keep you updated as the situation evolves.

Steve Anthony,
Owner

 

Atlanta:

To our Customers, Vendors, and Community:

We appreciate your patience as we work through this unprecedented situation.

While Fulton and Cherokee County ‘Stay at Home’ orders expired April 30, 2020, as a safeguard to our associates, we have elected to continue the changes to Timbertown’s operations and will re-evaluate on June 19, 2020.

Continuing to remain in effect:

  1. Our Showroom, Contractors Desk, and Warehouse is completely closed to all but essential Timbertown employees.
  2. Contractor will-call orders must be placed in advance, by phone or e-mail and paid with Credit or Debit Cards only. We will call you when your order is ready and load it when you get here.  Please remain in your vehicle and call to let us know you have arrived.
  3. Homeowners and retail customers need to call and schedule an appointment: We ask that customers please wear a mask in the store for our employees' safety - (404) 476-3747
  4. Deliveries will continue to be performed per normal operations.

We have taken extreme hygienic and social distancing measures to prevent any unnecessary contact and will continue to abide by our existing procedures. We appreciate your assistance in following our continued safeguards and protocols.

We will keep you updated as the situation evolves.

Steve Anthony,
Owner